Last updated: August 13, 2026
This Privacy Policy explains how Shenzhen Meidechuang Technology Co., Ltd. (深圳美德创科技有限公司), operating under the IIBOOM brand (“IIBOOM,” “we,” “us” or “our”), collects, uses, shares and protects personal information when you visit iiboom.com, create an account, contact us or place an order.
1. Information We Collect
Depending on how you use our website, we may collect:
- Contact information, including name, email address and telephone number;
- Billing and delivery information, including address and postal code;
- Account information, login details and preferences;
- Order information, including products, configurations, transaction value and order history;
- Customer-service communications, inspection confirmations and claim evidence;
- Payment status and limited transaction information supplied by payment providers;
- Technical information, including IP address, browser, device, operating system and website activity;
- Cookie and consent preferences; and
- Information submitted for fraud prevention, age verification or legal compliance where required.
We do not intend to store complete payment-card numbers. Card information should be collected and processed by the authorized payment provider.
2. How We Use Information
We may use personal information to:
- Operate the website, cart, checkout and customer accounts;
- Process, customize, manufacture, inspect and deliver orders;
- Send order confirmations, production updates, shipping notices and service communications;
- Respond to questions, returns, warranty requests and disputes;
- Verify transactions and reduce fraud, abuse and chargebacks;
- Maintain website security and diagnose technical problems;
- Comply with accounting, tax, customs, payment and legal obligations;
- Improve our products, website and customer experience; and
- Send marketing communications where permitted and consented to.
3. Legal Bases
Where applicable law requires a legal basis, we process information because it is necessary to perform a contract, comply with legal obligations, pursue legitimate business interests, protect users and our business, or because you have provided consent.
4. Sensitive and Discreet Information
Orders may reveal information about a customer’s private interests. We treat order information as confidential business data and use discreet outer packaging. However, information may still be disclosed where necessary to payment providers, manufacturers, logistics providers, customs authorities or other parties involved in fulfilling an order.
5. How We Share Information
We may share information with service providers that help us operate, including:
- Hosting, website-security and email providers;
- Payment processors, acquiring banks and fraud-prevention providers;
- Manufacturers and suppliers fulfilling selected configurations;
- Warehouses, freight forwarders, carriers and customs agents;
- Analytics, customer-service and technical providers;
- Professional advisers, including accountants, insurers and legal advisers; and
- Government authorities where disclosure is legally required.
We do not sell personal information for monetary payment. We require service providers to use information only for authorized purposes, subject to their legal and contractual obligations.
6. International Transfers
IIBOOM operates from Shenzhen, China and serves international customers. Personal information may be processed in China and other countries where our providers, payment partners, suppliers or carriers operate.
Where required, we use appropriate contractual or legal safeguards for international transfers.
7. Cookies
We use cookies and similar technologies for essential ecommerce functions, security, preferences, analytics and marketing where applicable. More information is available in our Cookie Policy.
8. Data Retention
We retain information only for as long as reasonably necessary for orders, customer service, warranties, fraud prevention, accounting, tax, legal compliance and dispute resolution.
Retention periods vary according to the type of information and applicable legal requirements. Information may be deleted, anonymized or securely restricted when it is no longer required.
9. Security
We use reasonable technical and organizational measures designed to protect personal information, including encrypted website connections, access controls, authentication, backups and reputable service providers.
No online system is completely secure. Customers are responsible for protecting their passwords and notifying us of suspected unauthorized account use.
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to personal information;
- Correct inaccurate information;
- Request deletion of information;
- Restrict or object to certain processing;
- Receive a portable copy of certain information;
- Withdraw consent where processing relies on consent; and
- Complain to an applicable data-protection authority.
These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.
11. Marketing Communications
You may unsubscribe from promotional email using the unsubscribe link or by contacting us. Essential service messages concerning an order, account, security issue or legal matter may still be sent.
12. Children’s Privacy
This website is intended only for adults. We do not knowingly collect personal information from minors. If you believe a minor has provided information, contact us so we can investigate and take appropriate action.
13. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
14. Changes to This Policy
We may update this Privacy Policy when our services, providers or legal requirements change. The revised policy becomes effective when published, unless otherwise stated.
15. Contact and Data Controller
Shenzhen Meidechuang Technology Co., Ltd. (深圳美德创科技有限公司)
Room 880, Xinfu Building, Zhongxin Road, Xinqiao Subdistrict
Shenzhen, Guangdong 518000
China
Privacy requests may be sent to [email protected].